Novus Insights respects the privacy of visitors to its websites. Novus Insights (also referred to as "Company", "we" or "our") respects the relationships, we have with our customers and respects the privacy of all individuals, who's Personal Information may be processed by Novus Insights in the performance of our services and our business operations.
Personal data are information that directly or indirectly identifies you as an individual, indirectly meaning when combined with other information, for example, your name, postal address, email address and phone number, or a unique device identifier.
Through this website, Novus Insights may collect information that can specifically identify you- the user, such as your name, address, telephone number and e-mail address when you chose to yourself voluntarily submit the same . It is clarified that Novus Insights does not impose any mandatory condition for the aforesaid submission of your personal data which is voluntarily undertaken by you - the User.
In the event that Novus Insights intends or choses to use or apply the User's personal data, so collected, in any manner other than what was consented to by the User, Novus Insights shall inform the intended User in advance and in such personal data, so collected, in any manner other than what was consented to by the User, Novus Insights shall inform the intended User in advance and in such's personal data for a different purpose only with the User's permission:
Update, enrich and clean Novus Insights database to improve the usage of data, allowing for Novus Insights to better select and identify the User for studies and receiving communications
Novus Insights being a responsible and law-abiding corporate entity undertakes not to misrepresent its services, data or scope of operations, at any time and in the event any contrary or mischievous email that concerns the User directly or indirectly, is received by the User purportedly from Novus Insights, the User is required to forthwith inform and intimate Novus Insights in this regard in order to avoid any unforeseeable and/or damaging circumstances from arising.
For the many services offered by Novus Insights they collect your personal data, like: name, postal address, phone number and email address ("Registration Data"). The User data so collected is termed as Registration Data and is utilized by Novus Insights to communicate with the User about the services and also to update and inform them from time-time about their policies and terms, conditions and procedures for service. Novus Insights also uses the User's Registration Data as well as the content of their communication to respond to the User whenever the User contacts them.
If the User chooses to participate in a panel, Novus Insights will, in addition to the Registration Data, collect any other relevant information, additional data including personal data as well as such fee as it deems necessary for the purpose of enabling such participation.
For instance, Novus Insights collects such personal data:
Novus Insights further reserves the right to analyze and evaluate such Panel Data, aggregate the Panel Data with the Panel Data of other participants and use the Panel Data for market research purposes.
Novus Insights may be required to use and retain personal data for legal and compliance reasons, such as the prevention, detection, or investigation of a crime, loss prevention, fraud or any other abuse of their services and IT systems. Novus Insights may also use the User's personal data to meet its internal and external audit requirements, information security purposes or to protect or enforce their rights of privacy, safety, or property, or those of other persons that may be encountered for the purposes set out or contractual or statutory requirements and their compliance.
Novus Insights may share the User's personal data with companies and related entities within their group or vendors to fulfil their data processing requirements, e.g. data matching, third party service providers, online ad effectiveness measurement, social media data interactions, scientific publication, pharmacovigilance/safety follow up. Where the transfers are across borders or outside the EEA Novus Insights shall put safeguards in place to ensure the transfer is made by a legitimate method for the purposes of EU data protection law and secure. The User's personal information may be collected, stored, transferred or processed by Novus Insights sister companies, or 3rd party service providers for research-related purposes, such as data processing, and fulfilment of incentives. However, Novus Insights clarifies that its sister concerns, third party vendors and/or service providers are all contractually bound to keep any information they collect and disclose or, which is collected and disclosed to them, confidential and further liable to protect such information with security standards and practices that are equivalent to Novus Insights own standards in this regard.
As a convenience to the User's, this website contains links to a number of websites that are believed to offer useful information. The policies and procedures described here do not apply to those websites. The User is therefore, directed to contacting those websites directly for information on their respective privacy policies.
Novus Insights makes reasonable efforts to keep personal data in their possession or control, which is used on an ongoing basis, accurate, complete, current and relevant, based on the most recent information available. In the event the User requires any correction or update of their personal data, they may submit a request in writing to firstname.lastname@example.org for making such necessary amendments or change.
By using this website, the User consents to the transfer, storage, use and disclosure of their personal data among affiliated companies and non-affiliated service providers of Novus Insights, wherever located. It is clarified that Novus Insights service providers are contractually bound to respect the confidentiality of the User's personal data.
As per existing online norms and as per general practice, Novus Insights will delete the User's personal data if its retention is no longer deemed necessary to achieve the purposes for which such data was originally collected. However, Novus Insights may be required to store the User's personal data for a longer period due to statutory compliance requirements, where ever applicable.
In addition, if the User chooses not to be contacted in future or decides not to pursue its dealings with Novus Insights, Novus Insights shall be entitled to retain such User data for ensuring that the particular User opting for such 'do not disturb' option is not contacted in the future by means of bulk emailing or recruiting campaigns for market research projects. Novus Insights qualifies the User's request as consent to store their personal data for the purpose of such record keeping unless instructed otherwise.
In certain situations, however, it may not be legally tenable or otherwise feasible to handover such access to the User's data even upon request received in this regard from such User and in such cases appropriate reasons shall be made available to the User for refusal in this regard.
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