Our Latest Technology Driven

We, at Novus Insights, always strive to invest in the right platforms to ensure maximum reach to consumers with the right analysis models, to provide hidden market insights to our clients.

Mobile Ethnography

Mobile Ethnography is an innovative, auto-ethnographic market research technique. It combines traditional ethnography and mobile research and enables clients to immerse themselves in the lives of consumers. It involves researching human behaviours, journeys, and experiences.

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Online Diaries

Online diaries are a great way of capturing experiences with services or products, and diving deep into consumers’ everyday behaviour. The methodology involves having more longitudinal and interactive sessions during the research with participants. Online diaries collect feedback from respondents via online mediums over a set period of time, which provides visual and written responses.

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Stakeholder Management

Our Stakeholder Management Service is an ideal solution to reach frontline industry experts that can provide detailed and rich insights to help a business grow and overcome challenges. It involves key stakeholders from heavy industrial sectors in decision-making processes.

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Online Reputation Management

Understanding the impact of customer ratings with online reputation management is influential to every business, be it a big corporation or a small start-up. It is a formal process to increase positive reviews from clients by asking for their feedback on products, services, or brands and filtering out negative responses or poor reviews.

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