Close Icon Png

Case Study

User Experience & User Interface Enhancement

A start-up EdTech company wanted to improve their UX/ UI for remote learning users.

Business Objective

They wanted to understand how to display their content and features that users eventually love in a way that connects with the product immediately.

Our Approach

  • Research Premise
  • Value Delivered

Research Premise

Research experts conducted primary research with CXO level executives and stakeholders from tech support companies relating to website and software designing.

Obtained key insights towards following:

  • Exploring content first in contrast to setting up their classes and learning the basics of the platform.
  • Communicating differentiation: How to assign texts according to a student’s reading level in a simple and visual way.
  • Using topics or themes as their driver for selecting content
  • Expected content to be customized based on any questions they answered during sign-up.
  • Improving the engagement using overall 3D experience

Geographic Coverage: Europe-5 (France, Germany, Italy, Spain & UK), North America (US & Canada) and Asia Pacific (India, China, Japan, Korea & Australia)

Value Delivered

Comprehensive report with in-depth analysis was shared with the client. Key insights from the study assisted the client to better understand the website/ app experience and improve the overall customer experience.

Copyright © 2024 Novus Insights. All rights reserved.
Enquiry Form
Close Icon Png

Inquire With Us

Fill in the details and connect with us.

Please enter your name
Please enter your valid email
Please enter phone number
Enter 10 digit contact number
Please enter your company
Please select area of interest
I am not robot
Loading Icon Please wait...
Novus Insights Logo